Emotional Intelligence among Employees at PTITP
Yunita R. M. B. Sitompul *
Department of Medical Community, Medical Faculty, Universitas Kristen Indonesia, Jakarta, Indonesia.
Putu Deba Ratma Asthiti
Department of Medical Community, Medical Faculty, Universitas Kristen Indonesia, Jakarta, Indonesia.
Luana N. Achmad
Department of Psychiatry, Faculty of Medicine, Universitas Kristen Indonesia, Jakarta, Indonesia.
*Author to whom correspondence should be addressed.
Abstract
Work stress is an inability to keep up with work pressure because of the high demands that are not balanced by the employee's competence. Work stress can be influenced by many things, including Emotional Intelligence (EI). Employees who have high EI can manage their work stress. This study aims to determine the relationship between EI and work stress in echelon 1-4 employees PTITP in 2021. It is a correlational analytic study with a cross-sectional approach conducted in February-March 2021. This research uses using Emotional Intelligence Questionnaire by the Mid Central District Transformational Leadership Program to determine EI and The Workplace Stress Scale questionnaire to determine work stress. The sampling technique used in this study is total sampling, and the whole sample is 42 employees. The results of the chi-square statistical test obtained a p-value of 0.042 (p <0.05), so it can be concluded that there is a relationship between EI on work stress in echelon 1-4 employees PTITP.
Keywords: Emotional intelligence, work stress, employees